For reputation agencies & multi-location businesses

The insight report your clients think
you spent 10 hours writing.

GleamIQ connects to every review platform your clients appear on, reads all of it with AI, and delivers a consulting-quality report — automatically, to their inbox, every month. You look indispensable. It runs itself.

14-day money-back guarantee  ·  No credit card required to explore

app.getgleamiq.com  /  insights
Your lenses
Wait Time ↑ rising
Staff & Care positive
Pricing & Value neutral
Cleanliness positive
Booking & Scheduling concern
Themes · Wait Time lens · 312 reviews
Northside — long chair wait
34 reviews mention waits of 20+ min — highest of any location
34 reviews
Downtown — consistently fast
Customers note "in and out quickly" — strong positive signal
21 reviews
Scheduling — online booking praised
New online system mentioned positively across all locations
18 reviews

You're producing reports manually.
Paying 10× too much for tools.
And clients still ask what they're getting.

If you manage reputation for multiple businesses, you already know this math doesn't work. The tools are priced for enterprises. The reports take hours to build. And "your average rating went up 0.1 stars" is not a deliverable worth a monthly retainer. GleamIQ changes all three at once.

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Tool costs that eat your margin

Birdeye charges $299/location/month. Podium charges $399. If you manage 8 clients averaging 3 locations each, that's over $7,000/month in tools before you bill a single hour. GleamIQ is $49.99 per business — all locations included.

15 hours a month building reports

You're pulling screenshots, writing summaries, and building slides that took hours to produce. Your client sees a PDF. GleamIQ produces that PDF automatically — AI-written executive summary, theme analysis, real review quotes, recommendations — in 60 seconds.

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Generic outputs clients start to question

"You got 4 new reviews this week" is not intelligence. Clients who don't see clear ROI cancel. GleamIQ tells your client which location is trending negative, what theme is building before the rating moves, and exactly what to fix — and it does it before they even ask.

From scattered reviews to clear insight
in three steps

1
Connect your sources

Reviews automatically pulled from the platforms that matter

GleamIQ auto-discovers and pulls reviews from Google, TripAdvisor, and Trustpilot the moment you enter your business name — no API keys, no setup. For deeper integrations, connect Amazon, Yelp, Facebook, and Shopify directly in a few clicks.

✓ Google ✓ TripAdvisor ✓ Trustpilot + Amazon + Yelp + Facebook + Shopify
G
Google
247 reviews
live
TA
TripAdvisor
89 reviews
live
Y
Yelp
64 reviews
connect
fb
Facebook
31 reviews
connect
2
AI finds the themes

GleamIQ reads every review and clusters what customers are saying

Using the same AI techniques that power large language models, GleamIQ groups reviews by what they actually mean — not by star rating. Themes emerge automatically from your data: wait times, staff quality, pricing, cleanliness, product quality. No setup, no tagging, no manual work.

Wait Time & Scheduling
52 reviews · trending up · Needs attention
Staff & Bedside Manner
88 reviews · stable · Positive
Cleanliness & Facility
34 reviews · stable · Positive
Pricing & Insurance
27 reviews · emerging · Neutral
3
See when things changed

Connect the data to what actually happened in your business

Every review spike has a story. A flood of "customer service" mentions the month after a new front desk hire confirms it was the right call. A sudden rise in "wait time" complaints after changing your scheduling software tells you something different. GleamIQ maps every theme over time so you can see exactly when things shifted — and go find out why.

Generate a shareable PDF insight report from any view — executive summary, trend charts, and data-backed recommendations — in 60 seconds.

Customer service theme · reviews per month
new hire ↓
Sep
Oct
Nov
Dec
Jan
Feb
✓ Positive mentions grew every month from November on — customers were noticing the new hire before management knew what was happening.

Their 4.2-star rating looked fine.
The sentiment said otherwise.

Star ratings are a lagging indicator. By the time a problem shows up in the aggregate score, it's been building in the reviews for 6 weeks. GleamIQ reads sentiment in real time — so you see it while it's still fixable. That's the call that makes you indispensable.

⭐ Star rating average — what everyone saw
4.2
Oct
4.2
Nov
4.1
Dec
4.2
Jan
4.1
Feb
3.8
Mar
"Looks stable." — Nothing to act on until March.
vs
📉 GleamIQ sentiment — "Wait Time" lens — what the reviews said
Oct
Nov
Dec
Jan
Feb
Mar
⚠️
GleamIQ flagged this in January — 47 days before the rating moved. "Wait time sentiment declining at Northside — 18 new reviews, trending negative."

GleamIQ saw the decline in January. Google showed it in March. That's the 47-day window where a proactive agency call changes the outcome — and the one that turns a retainer into a long-term client.

A consulting-quality report,
generated in 60 seconds.

Consultants charge thousands to produce what GleamIQ delivers on demand — an executive summary written in plain English, per-theme narrative analysis, curated quotes from actual reviews, embedded trend charts, and concrete recommendations. Generated from your own data. Ready to share.

  • Plain-English executive summary across all themes and locations
  • Per-lens analysis with representative customer quotes
  • Sentiment trend charts over time
  • Specific, data-backed recommendations
  • Shareable PDF — perfect for teams, franchisors, or clients
GleamIQ · Review Intelligence Report
Northside Dental
Executive Summary

Northside Dental demonstrates strengths in clinical care and cleanliness, reflecting strong positive feedback across 88 reviews. However, wait times at the Northside location represent a growing reputational risk — 34 reviews over 90 days, trending upward.

· Staff & clinical care rated highly across all locations (88 reviews · Positive)
· Cleanliness consistently praised — 34 reviews, no location variation
· Wait times at Northside accelerating — 34 reviews, trending up (Needs attention)
· Pricing & insurance friction emerging — 27 reviews, Neutral and rising
Recommendations
1
Address wait times at Northside
34 reviews over 90 days trending up. A scheduling audit would directly address the second-largest negative theme.
2
Clarify pricing & insurance policy
27 emerging reviews suggest confusion. A clear FAQ on your booking page would reduce friction.
Themes in this view
Staff & Care
88 reviews · Positive
Cleanliness
34 reviews · Positive
Wait Time
52 reviews · Needs attention
Pricing & Insurance
27 reviews · Neutral

For agencies who manage reputation.
And the businesses they serve.

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Reputation agencies & management consultants

You manage review monitoring for 5–15 clients. The tools cost more than some retainers. The reports take 15 hours to build. GleamIQ replaces the tool stack and generates the deliverable automatically — an AI-written executive summary, per-theme analysis, curated quotes, and recommendations — in 60 seconds. You bill more, spend less, and give clients something they can actually act on.

"Turn your review monitoring retainer into a report worth $2,000 to produce manually."

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Multi-location service businesses

Dental practices, gyms, restaurants, HVAC companies, franchise operators — any business where the review score directly affects whether a new customer books or walks past. GleamIQ connects all your locations, finds the themes building before they affect your aggregate score, and tells you exactly which location needs attention — 30 to 60 days before the rating moves.

"Know which location has a problem before it becomes a reputation crisis."

Cost comparison

Hundreds of dollars in tools — or $49.99 per business. All locations included.

The review platforms agencies use today are priced for enterprises with IT budgets. GleamIQ is priced for the agency doing the work.

Most reputation tools charge $200+ once you add a second location. GleamIQ covers all your locations from day one.

Tool Starting price AI theme clustering All locations included
Birdeye ~$299 / location / mo ❌ per-location billing
Podium ~$399 / location / mo ❌ per-location billing
Grade.us ~$110 / mo
GleamIQ ✦ $49.99 / business / mo ✓ AI clustering + reports ✓ all locations

* Competitor prices based on publicly available information. Birdeye and Podium pricing varies by location count and plan — enterprise quotes may differ.

One plan. Everything included.

No usage limits to worry about. No feature tiers to decode.

$49.99
per business / month — all locations included
  • All review sources — Google, Yelp, TripAdvisor, Amazon, Facebook, Shopify
  • Automatic review discovery — just enter your business name
  • AI-generated theme clusters across every platform
  • Sentiment trends over time
  • Location-level comparison for multi-location businesses
  • Downloadable AI insight report (PDF)
  • Scheduled email report delivery
  • API access and webhooks

Start my plan — $49.99/mo

🛡 14-day money-back guarantee · cancel any time

Managing 5+ businesses? Contact us at hello@getgleamiq.com — volume pricing available.

Everything you need to know

I'm an agency managing multiple clients. How does pricing work?
Each client is one workspace at $49.99/month. If you're managing 5 or more businesses, contact us at hello@getgleamiq.com for volume pricing. Agencies typically use GleamIQ to replace tools costing $300–$400 per client location per month — the math works well from the first client.
How long does setup take?
About two minutes. Enter your business name and city — GleamIQ automatically finds your Google, TripAdvisor, and Trustpilot listings and starts pulling reviews. You can connect additional platforms (Amazon, Yelp, Facebook, Shopify) from the sources screen.
How does the AI find themes? Do I have to set anything up?
Nothing to configure. GleamIQ reads all your reviews using the same embedding technology that powers large language models, then automatically groups them by what customers are actually saying. Themes emerge from your data — you don't define them in advance. You can also create custom lenses to focus on specific topics (e.g., "pricing" or "shipping").
How often are reviews updated?
Automatically every night. You can also trigger a manual sync any time from the sources screen. When new reviews come in, they're assigned to existing themes immediately — your insight picture stays current without any action on your part.
What does "workspace" mean for multi-location businesses?
Each workspace is one business — all its locations in one view. GleamIQ pulls in reviews from all your locations and lets you filter down to individual locations in the insight map. If you manage separate businesses (as an agency or franchise operator), you can create multiple workspaces.
Is my review data kept private?
Yes. Your review data is private to your workspace and never shared with other customers. Author information is anonymized on ingest — we store a hashed identifier, never a name or email. Data is encrypted at rest and in transit.
Can I cancel any time?
Yes. Cancel from your account settings with no penalties. If you cancel within 14 days and aren't satisfied, we'll refund you — no questions asked.

Your customers have already told you
what to do next.

Start reading what they're saying in under two minutes.

Get started — $49.99 / month

14-day money-back guarantee  ·  No contracts  ·  Cancel any time